I had to mail out a small package yesterday. When I went into the Scarborough post office -- right during the lunch hour, no less -- there was quite a long line due to the Christmas rush.
I settled in for a long wait, but then I noticed a postal worker with the name tag "Elf." She was going down the line and helping everyone with what they were going to mail.
In my case, Elf got me a Priority Mail Flat Rate envelope and she even attached the delivery confirmation receipt that I wanted.
My package was read by the time I got to the counter. All I needed to do was pay.
And how long was I in line? Only about five minutes!
Thank you, Elf!
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