Verlie's room got switched at the nursing home a couple weeks ago. So I called to transfer her basic cable service. (Notice that I said "basic." Nothing fancy. Easy, right?)
The service itself was switched over. She is able to watch TV. But that's the only thing that has gone right!
I just made my third phone call to try to get the billing corrected (long story). I have given up.
Tomorrow the folks at the cable company will see the whites of my eyes at their local office.
Here's the thing: The person that I will see is not responsible for the cable company's original mess-up. So I will be polite... and patient.
Wish me luck.
No comments:
Post a Comment