Friday, September 27, 2013

A Cable Company Success Story

(Note:  I was going to report on my trip to the cable company with yesterday's blog post, but I was too excited about pancakes!)

On Wednesday I went to the cable company to get Verlie's $90 bill straightened out.  I spoke to a lovely woman at the customer service counter. She read all of the notes that prior cable company employees had made on the account(s).

I stood and waited... patiently.  (See my post from Tuesday!)

I watched as the woman began typing on her computer keyboard.  When she finished, she looked at me and said, "Your bill is $20.70."

Now that is more like it.  :)

Success at the cable company....  It's a miracle!

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