(Note: I was going to report on my trip to the cable company with yesterday's blog post, but I was too excited about pancakes!)
On Wednesday I went to the cable company to get Verlie's $90 bill straightened out. I spoke to a lovely woman at the customer service counter. She read all of the notes that prior cable company employees had made on the account(s).
I stood and waited... patiently. (See my post from Tuesday!)
I watched as the woman began typing on her computer keyboard. When she finished, she looked at me and said, "Your bill is $20.70."
Now that is more like it. :)
Success at the cable company.... It's a miracle!
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